Effective Date: 31-03-2026
Last Updated: 24-05-2025

Masala Marvel (“we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy outlines how we collect, use, and share your information when you interact with our website [https://www.masalamarvel.com], place an order, or communicate with us.

1. Information We Collect

We may collect and store the following types of data:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Information: Handled securely through Razorpay. We do not store your card or UPI credentials.
  • Device & Technical Info: IP address, browser type, device info, operating system.
  • Usage Data: Pages visited, session duration, interaction data (collected anonymously).
  • Customer Queries: Messages and interactions with our support or team.

2. How We Use Your Information

We use the data we collect to:

  • Fulfill and ship your orders
  • Provide customer support
  • Enhance site performance and improve user experience
  • Track anonymous user behavior to improve our marketing efforts
  • Send updates, promotions, and newsletters (opt-out available)
  • Ensure compliance with legal or regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share your data with:

  • Payment Gateway: Razorpay, for secure transactions
  • Shipping Partners: Delhivery and India Post, for order delivery
  • Web Hosting Provider: Hostinger, for running our website and services
  • Legal or Regulatory Bodies: If required under applicable laws

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Enhance site performance
  • Track user behavior anonymously
  • Improve marketing strategies

You can control cookie preferences through your browser settings.

5. Data Security

We use industry-standard encryption and security measures, with web hosting provided by Hostinger. Masala Marvel is an ISO Certified Company, committed to protecting your data from unauthorized access or misuse.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data
  • Request information about how we use your data
  • Opt out of promotional emails anytime

To make any such request, email us at support@masalamarvel.com.

7. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

9. Contact Us

If you have questions or concerns about this Privacy Policy:

📧 Email: support@masalamarvel.com
📞 Phone: +91 90169 58722 , +91 78747 07247
🌐 Website: www.masalamarvel.com