No Refund & No Return Policy
Thank you for shopping with Masala Marvel! We strive to provide high-quality products and excellent service. Before completing your purchase, please carefully read our No Refund and No Return Policy.
Policy Overview: We do not offer refunds or accept returns for any products purchased from Masala Marvel. Once an order is confirmed and processed, it cannot be refunded, or returned.
Exceptions: In the event that you receive a damaged or incorrect item, we will address the issue promptly. If you encounter any problems with your order, please contact us within 7 days of receiving your products. We may request photographs or other relevant information to assess the issue.
How to Report Issues:
- Contact Us via email or phone within 7 days of receiving the product.
- Provide your order number and photos of the damaged or incorrect item.
- Our team will review the issue and offer a resolution, such as an exchange or replacement, if applicable.
Exclusions:
- Products that have been opened or used cannot be returned or refunded.
By completing your purchase, you agree to the terms of this policy.
If you have any questions or concerns, please feel free to reach out to our customer service team.